Heuver gives used OTR and agricultural tyres a place in its web-shop
Extra user-friendly
“We always try to make things as easy as possible for our customers”, says Bertus Heuver, director at Heuver Tyrewholesale. “Because online traffic has continued to grow, we have decided to add our complete range of used tyres to the web-shop. Customers could already check stock levels, but it is now possible to order online once they have logged in. Tyres can also be ordered immediately as a complete set. Considering how often stocks have been checked, we expect our customers to see the user-friendliness of this new ordering option and appreciate its convenience.”
More data and photos
Bertus Heuver: “However, when buying used OTR and agricultural tyres, customers want extra information about the tyres in question. We now show more details for each tyre, which, for example, also includes the details of comparable new tyres. This is done by providing a whole range of photos for each tyre. Customers can now directly order their used tyres without having to consult one of our specialists. And if people still have questions, our staff will, as always, be ready to help resolve potential issues. We are thus allowing our customers to make the most of the technological opportunities offered by the ‘online’ channel.”
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